FAQ



Q1: How to choose the right motor?
A: Selection depends on torque, speed, size, voltage, and environment. For high torque, choose a cored motor. For high speed and quick response, a coreless motor is better. Our technical team can analyze your application and recommend the optimal solution.

Q2: Customized solutions available?
A: Yes, we offer comprehensive customization. We can tailor motor specifications (size, voltage), gearboxes (ratio, type), control algorithms (speed/torque control), and driver boards to meet your unique needs.

Q3: What's the motor lifespan?
A: The service life of a motor depends on load conditions and operating modes. We have a motor testing system that can provide accurate motor lifespan data.

Q4: Low noise operation?
A: We achieve low noise through advanced magnetic circuit design, high-quality bearings, and precision manufacturing. Brushless DC motors eliminate brush noise, and optimized winding reduces electromagnetic noise, ensuring quiet operation.

Q5: How to maintain motors?
A: Our motors are low maintenance. Regularly inspect connections for tightness and clean external dust. For brush motors, check brush wear periodically and replace when necessary to maintain performance.

Q6: Typical lead time?
A: Lead time varies by product and quantity. Customized orders: 4-8 weeks (includes design, prototyping, and production). Rush orders may be available for an additional fee.

Q7: Quality certifications?
A: Yes, our products comply with CE (safety) and RoHS (environmental) directives, ensuring they meet international standards for quality, safety, and environmental protection, facilitating global market access.

Q8：What kinds of payment methods do you accept?
A:Under normal circumstances, it is 100% TT.